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CURRENT ISSUES
Topics of Interest to Consumers
Phisherman? On
Cape Cod?
By now
we hope you’ve heard about identity theft — people stealing
other people’s personal information to use for illegal
purposes. In a
new scheme called “phishing,” ID thieves trick people into
providing their Social Security numbers, financial account
numbers, PIN numbers, mothers’ maiden names, or other
personal information by pretending to be someone they’re
not.
How
does phishing work?
The
most common form of phishing is by email.
Pretending to be from a legitimate retailer, bank, or
government agency, the sender asks to “confirm” your
personal information for some made-up reason. Typically, the email contains a link to a phony Web site
that looks just like the real thing.
You enter your personal information on the Web site —
and send it into the hands of identity thieves.
Phisherman
also use the phone to hunt for victims’ personal
information. Some
pose as employers and call or send emails to people who have
listed themselves on job search Web sites.
How
can you tell if the person or company who contacted you is
legitimate or a con artist?
Be
suspicious if someone contacts you unexpectedly and asks for
your personal information.
It’s a warning sign that something is “phishy.”
Legitimate companies and agencies don’t operate that
way.
Don’t
click on links in emails that ask you to provide personal
information. To
check whether an email or call is really from the company or
agency, contact it directly by phone or online.
If you don’t have the telephone number, get it from
the phone book, directory assistance, or the Internet.
Use a search engine to find the official Web site.
Remember, security tools such as PIN numbers and
passwords help keep your transactions safe.
Keep them private.
Job
seekers should also verify the person’s identity before
providing personal information to someone claiming to be a
prospective employer.
What
should you do if a phishing scam hooked you?
If
you provided account numbers, PINs, or passwords to a phisher,
notify the companies with which you have those accounts
immediately.
Put
a “fraud alert” on your files at the credit reporting
bureaus. For
information about how to do that and other advice for ID theft
victims, contact the Federal Trade Commission’s ID Theft
Clearinghouse at www.consumer.gov/idtheft or toll-free, 877-438-4338.
Even
if you didn’t get hooked, you should report phishing to the
company or agency that was being impersonated and to the
National Consumers League’s National Fraud Information
Center, www.fraud.org
or toll-free 800-876-7060.
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