CURRENT ISSUES
Topics of Interest to Consumers

10 Tips For Making Smart Donations

1. Always ask the solicitor for some identification before giving out any information.  By law, paid solicitors must identify the charity for which they solicit and their status as a paid solicitor.  Do not be afraid to ask and if they refuse, don’t hesitate to hang up and contact your local law enforcement agency. 

2. Always ask for printed materials from the charity.  Any legitimate charity can provide printed materials for you to study and understand the charity’s purposes.  Ask for materials that clearly state (1) the name, address and telephone number of the charity (2) a description of how and where charitable funds will be used, and (3) the name, address and telephone number of the paid solicitor. 

3. Always ask how much of the contributions actually go to the charity.  According to Massachusetts’s law, solicitors and the charities for which they solicit are required to file an accounting of the fundraising campaign, which must include a copy of the terms of the fundraising agreement.  This filing should indicate how much of the proceeds actually go to the charity and should be available for the solicitor to disclose to all potential donors.

4. Beware of high-pressure sales tactics and abusive behavior by solicitors.  No legitimate charitable fun-raiser will refuse to take the time to explain the purpose of fundraising and the objectives of the charity in a courteous manner.  If you encounter abusive solicitation, please contact your local law enforcement agency. 

5. Keep records of all donations, including receipts and cancelled checks. This information is essentially important for tax deduction purposes and in case you have a complaint in the future. 

6. Beware of solicitors “soliciting” for organizations that have deceptively similar names to legitimate charities.  Many for-profit organizations style their names after charitable organizations.  Don’t be deceived by these copycat businesses whose titles may differ by as little as terms like “association,” “federation,” “national,” “American,” “incorporated,” and “foundation.”  As mentioned earlier, ask for more information and contact your local law enforcement agency if you are unsure of any campaigns. 

7.  Never pay by cash and never give your credit card number over the phone.  When making any donations, simply make a check out to the charity itself, not to the paid solicitor, and use the charity’s full name.  That way you have a record of the contribution and the money goes directly to the charity. 

8.  Call the beneficiaries of the charitable fundraising campaign and ask if they are aware of the solicitation. If the charities are unaware of the solicitation campaign, please contact your local law enforcement agency immediately.

9. Don’t be deceived by solicitation gimmicks.  Use caution when purchasing products or tickets or when receiving free merchandise.  These methods may be legitimate but they add cost to the fundraising campaigns, which are deducted from your donations.  Also use caution when dealing with sweepstakes which may request more money that the prize is worth or ma never provide a prize at all. 

10. Verify all information with your local police department or law enforcement agency, some require organizations to register before soliciting. 

If you have any questions or problems, contact the Office of the Attorney General, Public Charities, One Ashburton Place, Boston, MA 02108 (617) 727-2200 or:

The Better Business Bureau  www.give.org

Free pamphlets with details about Identity Theft are available from our office.

   

Home | Who We Are | Current Issues | Complaint Form | FAQ | Consumer Links

Consumer Assistance Council, Inc.
149 Main Street • Hyannis, MA 02601