Verizon customers are apparently being targeted by a new
phishing scam that attempts to get their credit card and other
personal information.
The Verizon phishing email looks like an official email
from Verizon requesting that you update your account by
providing or verifying your personal information such as
credit card information. If you get such an email, delete it
immediately. Verizon will never ask customers to provide or
verify personal or account information by email.
If you have already entered your personal account
information in response to the phishing email, you must take
immediate action, including contacting your bank. And,
depending on what information you gave out, you may want to
protect yourself against identity theft by closing your
accounts, placing a fraud alert on your credit, and filing a
report with the Federal Trade Commission (FTC) at
http://www.ftc.gov/bcp/edu/microsites/idtheft/consumers/filing-a-report.html.
For more information about the latest Verizon phishing
scam, contact Verizon via their official website at
www.verizon.com or http://www22.verizon.com/content/ContactUs.
To report fraud or abuse, email Verizon directly at
abuse@verizon.com.
While the current phishing scam may be targeted toward
Verizon customers, there are other email scams that appear to
be from legitimate companies but they are really just phishing
for consumers’ personal information.
To prevent phishing email scams, the Office of Consumer
Affairs and Business Regulation offers the following tips:
1. Do not reply to suspicious email messages.
2. Do not open any attachments or links, as they may
contain a malicious code that will infect your computer.
3. Delete the email message from your computer.
For more information about Identity Theft, click on the
following links: Office of Consumer Affairs -- Identity Theft
and Federal Trade Commission - Identity Theft.
Barbara Anthony, Undersecretary 10 Park
Plaza Suite 5170 Boston, MA 02116
Hotline 617-973-8787 888-283-3757 www.mass.gov/consumer
