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Welcome
to the Consumer Assistance Council Website
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Serving
Cape Cod & the Islands
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OUR MISSION STATEMENT
The Consumer
Assistance Council, Inc. (CAC) has a primary objective to
assist and educate consumers and sellers of goods and services
about consumer protection laws. CAC’s secondary objective is
to insure that consumer transactions are conducted in a fair
and equitable manner and that ethical merchants are protected
from unjustified complaints.
To bring about
these objectives, CAC engages in any and all consumer related
activities, including education, workshops and programs;
carried out through public media, meetings with local groups
and individual counseling.
This includes
handling consumer questions and complaints in a courteous,
efficient and informed manner. CAC assists the consumer by
providing necessary information, directing and referring
individuals to appropriate agencies, insuring that they are
not "dead ended" and that they receive prompt
assistance.
To reinforce
support and exposure of our activities, CAC maintains
continuing contact with all government officials, business and
trade organizations, Chambers of Commerce, Councils on Aging,
civic groups, the media and other associations that share our
objective or need for fair treatment of/for consumers and
merchants.
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OTHER CONSUMER
AGENCIES
WHO WORK WITH THE MASSACHUSETTS ATTORNEY GENERAL
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